Giving Free policy
Community Guidelines
The standards donors and receivers must follow on Giving Free.
Last updated: July 8, 2026
Core principles
- Keep it free. No sales, swaps, deposits, delivery fees, or hidden charges.
- Keep it legal. Only post items you are allowed to give away in Ghana.
- Keep it safe. Do not post unsafe, recalled, expired, dangerous, or prohibited items.
- Keep it respectful. Communicate clearly, arrive on time, and treat other users with dignity.
- Keep it local. Use public pickup areas and arrange safe handoffs directly.
For donors
- Post accurate photos and descriptions.
- Disclose damage, missing parts, hygiene concerns, expiry dates, or safety concerns.
- Choose one receiver fairly and mark the item unavailable when it is no longer available.
- Do not collect payment or request compensation in any form.
For receivers
- Only request items you can collect.
- Do not send repeated or aggressive messages.
- Do not resell items in a way that misleads donors or violates any stated conditions.
- Inspect items before accepting them.
Safety expectations
- Meet in public or low-risk locations when possible.
- Avoid sharing exact home addresses until necessary and only with a trusted receiver.
- Bring another adult for pickups where appropriate.
- Cancel pickup if anything feels unsafe or suspicious.
- Report suspicious listings, users, or messages to support@givingfree.org.