Giving Free policy
Safety Rules
Practical safety rules for donor and receiver pickups across Ghana.
Last updated: July 8, 2026
Before pickup
- Use Giving Free messages until you are comfortable sharing additional contact details.
- Review the user's profile, listing details, and conversation for red flags.
- Agree on a public pickup area and a clear time.
- Do not send money, deposits, transport fees, or verification payments.
- Do not share national ID numbers, financial information, passwords, OTPs, or unnecessary personal details.
During pickup
- Meet in a public, well-lit location where possible.
- Tell someone where you are going or bring another adult.
- Inspect the item before accepting it.
- Leave immediately if the situation feels unsafe, pressured, or inconsistent with the listing.
After pickup
- Clean and test items before use.
- Do not use items that appear unsafe, contaminated, damaged beyond the listing description, or unsuitable for your household.
- Report safety issues, scams, harassment, or prohibited items to support@givingfree.org.
Emergency situations
If you are in immediate danger, contact local emergency services or appropriate authorities first. Giving Free support cannot provide emergency response.